Disarm Your System

How to Handle an Alarm

Enter your user code or present your credential to the keypad if it has a built-in proximity reader.
IS THIS A FALSE ALARM? YES NO or CANCEL VERIFY displays.

Real Alarm

Press NO or VERIFY to notify the emergency monitoring station. Your system remains armed.

False Alarm

Press YES or CANCEL to cancel the alarm. Your system disarms.

Thinline and Wireless Touchscreen Keypads

Press CMD until ARM DISARM displays.
Select DISARM. The keypad displays ALL? NO YES.
To disarm all areas, select YES. To disarm select areas, select NO. The keypad displays each area you have access to. Select YES to disarm the areas and NO to leave the area armed.

Touchscreen Keypads

Press and release the shield to open the arming options screen.
Select DISARM. The keypad displays a list of areas to disarm.
To disarm all areas, select Disarm All at the right of the screen. To disarm select areas, tap the area name and then select Disarm Selected at the right of the screen.

Bluetooth Disarming (7-Inch Only)

A device can be paired to the keypad to automatically disarm the system via Bluetooth. When the user returns and trips an exit zone, the entry delay initiates and the keypad begins scanning for Bluetooth devices. If the keypad discovers a previously paired device and connects to it during the entry delay, the system disarms.

Note: The system needs to be armed as ALL, AREA, or AWAY. To disarm an area system, standard or master level user authority is required, or have a profile with permissions to disarm areas that have also been enabled to display in Display Areas at the same keypad they are disarming from.

Complete the following steps to use Bluetooth disarming:

In the Carosouel menu, go to Options, then press Bluetooth Settings.

Enter your User Code. Only master level user codes can access the Bluetooth Settings menu.
Press the Bluetooth toggle to enable the keypad’s Bluetooth capability.
Ready your device for pairing. Ensure it is actively searching for other devices to pair properly.
Press + Pair Device.

The Select A Device & User and Press Pair pop-up appears. To set the Disarming User, select a device from the list, then enter a User Name and User Code.

Note: Ensure the User Code is already programmed into the system using Dealer Admin, Remote Link, the User Menu, or Virtual Keypad. The keypad does not validate the user code when pairing the device.

Press Pair in the bottom right corner. The keypad pop-up displays Pairing. This lasts for up to 20 seconds.

Note: Up to 6 devices can be paired to the keypad. This feature is a per keypad operation. To use Bluetooth disarming at multiple keypads on a system, individually pair the device at each keypad you want to automatically disarm.

If devices were paired, the keypad displays Pairing Success. When the Enable Bluetooth Pairing and Pair Device pop-up displays, press Enable. This brings you back to the Bluetooth Settings menu. The name of the device is be listed under Paired Devices.

If devices were not paired, the keypad displays Pairing Failed. Press Retry to pair
the devices again or press Cancel to go back to the Bluetooth Settings menu.

To unpair a device, press the Information icon next to the device name. The keypad displays Forget Device?. Press Forget to unpair the device from the keypad or press Cancel to go back to the Bluetooth Settings menu.

Ineligible Phones

When arming and exiting the premises, to prevent accidental disarming by forgotten phones, the keypad completes a scan five minutes after the arming sequence to detect valid bluetooth devices. Any valid phones found are flagged and made ineligible to disarm.